top of page

Franny Bennett

27th August 2019

Awesome service. Dale got me parts within a day no one else could supply. Highly recommended!!

Carol Portas

August 2019

Had 2 ocassions to call upon Dale for computer repairs and been totally satisfied with his work , came out within a few hours of  requesting his help,  find him very knowledgeable and very helpful. Great service.


Peter Alliott

1st May 2019

Dale was friendly and helpful throughout. He is very knowledgeable and gave me three options to consider regarding my computer upgrade. He didn't push any of the options but gave helpful information from which to make a decision. Me speedily fulfilled my choice (a new computer) and transferred all the data from my old computer! He is very approachable and I feel comfortable in asking him any post sale questions.
I wouldn't hesitate to recommend him.

Bill Davies

June 2019

We have been working with IT Reliance for the past 7 years and have always been very happy with the professional service offered. We would highly recommend this company; you are sure to receive a friendly, reliable service from this excellent company.

Nat R

3rd Feb 2019

Fantastic service from start to finish. Fixed my laptop that I thought was far gone... with an even better operating system thrown in! Communication could not be beaten. Time and efforts top notch. Friendly and highly recommend to anybody. Will be back for any laptop problems in the future. Thank you so much!

Tom Marsh

6th Mar 2019

Excellent service from start to finish. I got in contact with Dale via the web form on his website. He got back to me in about 30 minutes. I wasn't quite sure what the issue was with my computer, all I knew was it was hardware. Dale diagnosed it extremely quickly and consulted me on how I wanted to proceed. He offered options and I picked which I wanted. Parts were ordered and fitted within 1 day. I highly recommend Dale for any computer issues.

Daisy Innes

Dec 2018

Incredible service. I got a very quick response and he was able to take my laptop in that same day to look at. IT Reliance Computers fixed my computer, which needed a new hard drive, at a rapid speed (less than 24 hours) which was amazing and at a very good price. Not only this, I received my laptop back with it being cleaned and he had magically been able to save all of my documents and pictures. Very much recommend this company!

Helen Wood

Feb 2019

Really fab guy who knows his stuff. Nothing is too much for him. Spent ages on the phone with my son. Very helpful. Would recommend to anyone. Competitively priced too. Helen

Jasmine Bryan

Jan 2019

Speedy, professional and friendly service at a reasonable price.
My computer's hard drive broke down, Dale quickly diagnosed the problem and upgraded it within a couple of days, my computer is back running perfectly.
Many thanks Dale, and highly recommended.

Michael Glossop

15th October 2018

Dale was very efficient. Explained things very well and communicated updates promptly. Easy to find. Quick fix (data recovery). Would highly recommend.

Diane Hurt

11th Oct 2018

There is only one word for Dale and that is fabulous! He is always there for us with an extremely quick and efficient service. He has solved every IT, broadband and WIFI problem we have encountered over a number of years. Great price for his service too.

Neil Jo Jake Tom Evie Mallam

2nd Oct 2018

Excellent service from Dale.
Fixed our desktop and laptop really quickly.
Clear advice given, reasonable pricing. Highly recommend.

Darren Worrall

16th Sep 2018

Dale was excellent in resolving my technical issues that I was having with my MacBook! It now runs amazing and it is 100% more functional and setup better for my business needs! Thanks again Dale. I couldn’t recommend highly enough! Very reasonable on price aswell!

Lee Smith

16th Sep 2018

Having used a well-known brand of PC 'clean up' product, as it was running very slow, I was very alarmed to find that I couldn't log on to my profile the next time I powered up my laptop. It had destroyed my profile.! Found IT Reliance on Google and contacted Dale at 7 am. By 9.30 am my Laptop was back and running like it was straight of the box! A full 'Spring Clean' in and out.
As I use the Laptop for my business it was crucial that I had a quick turnaround and Dale did just that.
Highly recommended.

Michael Phillips

16 Sep 2018

I have used the services of Dale of IT Reliance for a number of years now. He has invariably been quick to respond to a request for assistance, is obviously a thorough expert in his field, and has not only solved the various problems I have called him about but has given good advice on how to get the best performance from my system.
IT Reliance's charges are more than reasonable, and I have no hesitation in recommending their services to others.

15th Sep 2018

Joanne Rhodes

After asking around for someone to fix my little laptop Dale was recommend. What can I say Dale is a Magician with computers with in minutes Dale worked out the problem. I picked up my laptop a few hour later and it now works . I will be recommending Dale to all my friends Thank you Dale I can get on with my course work now

14th Sep 2018

Harriet Rodgers

Dale is brilliant! He sorted out my computer instantly, gave advice & helped me out massively. Highly recommend, great service.

Deanna Williams

13th Sep 2018

Always provides quick quality professional service at reasonable prices, highly recommend this company always. I will always be a loyal customer. What ever your I.T/Computer requirements you can rely on I.T Reliance.

Steve Cliffe

6th Aug 2018

When my mac crashed recently, a friend recommended IT Reliance, and after a brief telephone call, I dropped the computer off with Dale.
The problem was quickly diagnosed, and within 24 hours, it was back home, and up and running.

Friendly and professional service at a very reasonable price.

Michael Lane

6th Aug 2018

My desk-top computer was seriously compromised by malware thanks to very convincing telephone call, allegedly from BT, stating that my computer was seriously affected by viruses and my internet service would be shut down within the hour. They offered to help me rid my computer of these viruses but in the process installed their own malware which gave them access to almost everything on my computer.
Contacted Dale who responded very quickly and spent a hour cleaning my computer. Very efficient service, and highly recommended.

Lee Smith

5th Aug 2018

Having used a well-known brand of PC 'clean up' product, as it was running very slow, I was very alarmed to find that I couldn't log on to my profile the next time I powered up my laptop. It had destroyed my profile.! Found IT Reliance on Google and contacted Dale at 7 am. By 9.30 am my Laptop was back and running like it was straight of the box! A full 'Spring Clean' in and out.
As I use the Laptop for my business it was crucial that I had a quick turnaround and Dale did just that.
Highly recommended.

Susan Thorpe

2nd Aug 2018

Great guy been having my gaming PC regularly upgraded and maintained for several years now and could not be happier with his prices and ongoing advice, highly recommended.


1st Aug 2018

Needed a windows 10 reinstall due to a crash midway through factory reset.
Within 15 minutes I was dropping the the laptop off, within an hour, all was sorted and ready.

Derek Gearey

17th July 2018

Absolute superb service and advice... as always.

Alison Leckonby

Feb 2018

Huge thanks to IT Reliance for repairing my PC’s black screen problem so quickly and reassuringly this morning and for helping me with up-to-date AntiVirus protection too.
I can't recommend IT Reliance highly enough. Dale has helped me out several times over the years, always with a speedy reply, efficient and friendly service and at very competitive prices. He takes time to explain what he’s doing and why and gives me advice and tips along the way too. Thanks Dale!

Helen MacLaren

3 May 2018
I rang Dale as my laptop crashed and I use this for work so I needed it fixed quickly. He arranged to collect the same day and have a look at it. Within a few hours I had a prognosis of what was wrong and a plan in place to fix. All this was done in a really quick time frame. My laptop is better now than when I first bought it!! Value for money was excellent and cannot recommend Dale highly enough.

Alex Birtles

27 Feb 2018
This guy is by far the best computer technician I’ve come across in Retford or anywhere for that fact. I dropped my computer off as I had an error fault. He not only removed this fault and created more disk space my computer also runs much faster now it also got a good clean out so it’s now dust free he achieved all this in 2 hours flat at a very competitive rate thanks again keep up the good work.

Dennis Griffiths


8 Feb 2018

Moved from London a few years ago and found it almost impossible to find a reliable computer technician. I couldn't afford to have my time wasted with the computer away for days sitting on a bench with an unknown (probably inflated) bill at the end of the day. Dale was recommended by a friend, and now, I would not go anywhere else. He has done upgrades for me, resolved software issues and Read More 

Andy Taylor


26 Mar 2017

I needed a new CPU cooling fan fitting to an Acer Aspire laptop. I dropped the laptop off with Dale and about an hour later the work was complete. Excellent service and quality of workmanship at a competitive price. Will definitely use IT Reliance in the future.

Margaret Bevington


25 Mar 2017

Needed a big clear out on my I pad to free up space. Dale dealt with this very quickly and explained what he was doing and why. Also took my husband's notebook as it was really slow. This was sorted out and he upgraded the memory, as well as putting in a free virus checker. Can't recommend Dale highly enough. I would not hesitate to use him again.

Philip Sowerbutts


24 Mar 2017

Excellent prompt work on my lap-top when it needed cleaning up. A good, relatively cheap anti-virus system was installed which is giving an adequate level of protection.

Bill Knowles


3 Mar 2017

Many thanks to Dale for giving my five year old MacBook a new lease of life. It took just one day to diagnose repair and service my laptop and make it as good as new and at a very reasonable cost. I will be recommending Dale and his company to anybody that needs any IT work doing.

Andy Burn


15 Jan 2017

My laptop needs a complete reboot and windows 10 installing. 

Dale was very friendly and the service was fantastic and incredibly quick, whilst the price of the work represented great value for money. 

I've recommended Dale to all of my work colleagues and would strongly recommend to anyone requiring IT support….

Russell tomlinson


4 Nov 2016

What a fantastic job very friendly very helpfull will defo use again also I would recommend dale to my friends thank you very much.

Lawson Main


2 Nov 2016

I had 7 weeks of little or no internet at home and my service provider had failed to identify the problem or provide a decent service level. In desperation I googled local IT help and found Dean. A time was arranged for a home visit and Dean came round after I had finished work which was handy for me. Dean was polite, friendly and very thorough logging each step of his investigation for my Read More 

Emily Ashmore

Shapes Health and Fitness


7 Jul 2016

Wanted more memory a hdmi port and data from a really old desktop putting on a not as old desktop. Had helpful advice and was advised to get a reconditioned unit as would be cheaper, faster and more upto date. We are very happy with the unit, very helpful and great customer service will definitely use again.



24 May 2016

I contacted Dale at around 18:30 on a Sunday evening. I left a message on his answer phone expecting a reply at some point on Monday however he contacted me within about 20 minutes to ask me how he could help. Soon enough we had organised to drop my machine off first thing Monday morning. 

I dropped my machine off and gave him an update of the issue, he was friendly and gave him my number to Read More 

Donna Pashley


29 Apr 2016

I met Dale for the first time today when he came to collect my notebook which had developed a fault after I dropped it. He took it away and phoned me in approx 10 mins to say it was just a lose wire and would not charge me for the repair!
I needed a new laptop and asked if he could assist, this he did and within the hour I had my repaired notebook and a fantastic laptop for an excellent price. Read More 

Mark W


26 Apr 2016

I was recently scammed following a cold call and ended up paying for software that I could have had for free. When I realised the call was not legitimate I was concerned that they had remote access to my laptop and so called Dale. Within 24 hours Dale had removed any potential threats and overhauled my lap top to work as a good as new. Superb service.

Kelly Davison


25 Apr 2016

Dale replaced my hard drive and backed up my data in a timely manner. He was extremely knowledgeable about computers and offered sound advice and support. I would recommend his services to anyone who requires support with their computers or laptops.

Lennon Sivaruban


14 Mar 2016

I needed malware removing and so he removed the malware and also did a service. He did it as fast as he could and he gave me advice after the buy.Excellent service would highly recommend. I will be using the services again.

Nicola Grayson-Footitt


2 Mar 2016

Dale provided a brilliant service. I had two laptops that needed sorting out (various problems) and after wasting hours trying to sort it myself I admitted that it needed somebody who knew what they were doing. I looked on Retford Information Page for recommendations and contacted Dale Robinson. He provided me with a quote, came and collected the laptops that evening and brought them back the Read More 

bottom of page